My Jollibee Misadventures in Antipolo

This lunch time, the Quality Control Manager of the Divine Bio Purified Water, Madam Weweng Oliva brought me and her daughter Inday Patrice for a Jollibee treat in Antipolo Bayan. I was excited to go not because it's Jollibee we're going to but because I can make another way out of my routine for even at least one hour. I remember I never ever had visited the town proper since I had been stationed here in Antipolo. During Saturdays when I had to go down to Manila, I would take tricycle going to Antipolo Simbahan (Antipolo Church) because the shuttle service and jeepney terminal is just situated nearby.

Personally, I prefer Chowking over Jollibee but since it's the big boss who would foot the bill, I just gave in. We walk a little shorter from the place we disembarked the tricycle. The road had a one-way sign so we could do nothing. Along the way, I was taking photos using my phone camera (the first photo above). I was also taking photos using the same phone camera once we were already inside Jollibee.

This is taken inside Unibee Foods Corp., a Jollibee franchisee in Antipolo. This is the same Jollibee that later did major disservice to me (the crews, actually), thus the title of this article.

This is Inday Patrice patiently waiting for her Jollibee spaghetti to be served.

Madam Weweng ordered for me Super Meal #4 (code: S4) that she knows I prefer over other Jollibee meals. She ordered a Chicken & Spaghetti for Patrice and a regular value meal for herself. Later, her order and Patrice' spaghetti arrived. Mine was to be served a few minutes more of waiting.

Inday Patrice already started eating her spaghetti and it took me a seeming endless wait before my order was finally served by a female service crew. The moment my order was placed on top of the table, I could feel right away that something is lacking with my order. Right there, I noticed there was no plastic spoon and fork and tissue that should accompany with my order.

I made signal to the crew to give me table napkin and spoon and fork but I was just ignored. She probably didn't see me. This is a self-service fast food, alright, but with the incomplete order I had received, Jollibee owed me a personalized service.

Since there were no crew to attend to us, Madam Weweng stood up and get a pair of spoon and fork and condiments. I was just hungry and too lazy to move myself. When I opened up my box, see this what I saw:

There was no rice inside! Madam Weweng had to stand up for the second time to get rice from the counter and it took her a while to wait before she could be entertained. When the very precious rice finally arrived courtesy of Madam Weweng's effort, I realized there was no sauce. I partly had to blamed myself for not checking thoroughly what was lacking in my order. Besides sauce, there was also no kalamansi to match for the palabok.

This was the beginning of the Jollibee fiasco. I uttered my complain silently otherwise Madam Weweng would stand up again for the third time - that I wouldn't want her to do it again. I chanced by for a passing service crew and when I get one, I explained to him that I'm already pissed off with their service and I can only be comforted if he can complete my order with kalamansi and sauce. I asked from him an assurance that he'll be back with what was lacking in my order before I could consume my food. He nodded.

Until I could forget the kalamansi and the sauce and we were already outside waiting for a tricycle way back to our plant, there was no kalamansi and sauce to arrive.

i swear to myself I will not eat in that branch of Jollibee again!